Start with wide views, then add detail
Wide views show where an issue is located; close views show its condition. Keep a consistent room-by-room sequence so the files remain understandable later.
- Capture the entry and each full room.
- Photograph walls, ceilings, floors, and trim.
- Add close-ups of stains, holes, chips, scratches, or swelling.
- Include an object for scale when it helps without hiding the issue.
Record fixtures, appliances, and access
Photograph the refrigerator and freezer interior, stove, oven, dishwasher, sink, cabinets, counters, bathroom fixtures, windows, blinds, doors, locks, keys, remotes, and included furniture where applicable.
- Record visible appliance condition before first use.
- Capture doors and windows both closed and at problem areas.
- Photograph keys or access devices without exposing codes.
- Do not dismantle equipment to create a photograph.
Look for water and safety concerns
Record visible water stains, active leaks, damaged flooring, discoloration, missing covers, smoke alarms, carbon-monoxide alarms where present or required, HVAC controls, hot-water problems, and breaker-panel access. Report urgent conditions promptly instead of treating photography as the repair request.
Add relevant exterior or meter records
Where the lease and property rules allow, photograph the assigned parking area, storage space, exterior condition connected to the unit, and visible utility meter readings. Do not enter restricted areas or open sealed utility equipment.
Preserve originals and written communication
Keep the original files with their dates, maintain a second protected copy, complete the property's condition form, and save the message or portal receipt showing what was reported. Do not delete the originals after sending copies. Photos and video can support a record but do not guarantee a deposit outcome.