Ask before you pay
Request the written deposit amount, due date, refund or credit policy, and official payment method.
- Confirm the official provider.
- Ask which documents are required.
- Ask whether a waiver or installment option exists.
- Keep the receipt privately.
Protect sensitive information
Do not send identification, bank details, or lease documents through unofficial links. MoveIn never requests them.
Check the first statement
Confirm that the deposit, service address, start date, and any promised waiver or credit appear correctly. Contact the official provider promptly if they do not.