The short answer
Before unpacking, photograph the rental’s condition and report issues using the lease or property manager’s process. Then confirm utilities, access, safety equipment, maintenance contacts, and the records needed to protect your deposit.
Work through these steps
- 01
Complete the condition record
Photograph walls, floors, ceilings, doors, windows, appliances, fixtures, meters, and existing damage in good light. Keep original files with dates.
- 02
Send issues through the required channel
Use the lease’s inspection form, portal, email, or written process and keep delivery confirmation. Separate urgent habitability or safety concerns from cosmetic notes.
- 03
Review access and responsibilities
Confirm keys, fobs, parking, mail, trash, pets, guests, maintenance entry, renter insurance requirements, and who handles each utility.
- 04
Check alarms, locks, and exits
Test what the lease permits you to test and promptly report missing, damaged, or nonworking safety equipment to property management.
- 05
Protect the paper trail
Keep the signed lease, addenda, deposit receipt, inspection, photos, service requests, and property contact details together until after move-out reconciliation.
MoveIn provides general educational information. Verify property-specific, legal, financial, insurance, tax, safety, and construction decisions with the appropriate official source or qualified professional.